Ask Shopify Sidekick about your feed
Sidekick is Shopify's assistant in the admin top bar. With this app installed, Sidekick can read your feed data and answer questions about it directly. There is nothing to set up and it works on every plan, including Free.
What it can check
- Feed status. Whether each feed is on, when it last ran and whether the run succeeded.
- Merchant Center disapprovals and the products they affect.
- Products that need optimization, section by section.
- Search Console queries your product pages appear for, once search data is synced.
- Whether a specific product is in a feed and why it might be excluded.
Questions to ask
- Is my feed working?
- Why are my products disapproved in Google?
- Which products need better titles?
- Why is a product missing from my feed?
Sidekick is read only. Every answer links to the page in the app where you make the change.
When to connect a full assistant
To make changes by chat, connect an assistant like Claude on a paid plan. Connected assistants edit feed settings, override product attributes and run the guided optimization loop with your approval.
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Reach us on the support page or use the support form in the app under Settings. Support hours are 9am to 5pm Monday to Friday, Adelaide time.